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Firefox 34 has a bug where the Options window is blank.

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  • Last reply by FredMcD

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When I try to open the Options menu is blank. I'm using FF 34.0.5. This did not happen in version 33. I want to roll back to version 33 pending a fix; but for some reason Windows Restore is not working. Using Windows 7. How can I reinstall version 33?

When I try to open the Options menu is blank. I'm using FF 34.0.5. This did not happen in version 33. I want to roll back to version 33 pending a fix; but for some reason Windows Restore is not working. Using Windows 7. How can I reinstall version 33?

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hello ljlocicero, do you happen to use the ghostery addon? it is known to cause this issue under some circumstances...

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

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Chosen Solution

hello ljlocicero, do you happen to use the ghostery addon? it is known to cause this issue under some circumstances...

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

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Yes. I use ghostery. I will turn it off tonight when I get back home and see if that helps. I was able to get the Options box in Safe Mode.

Thanks. I will keep you updated.

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Disabling ghostery restored the Options menu; but now I have the problem of certain web site pages hanging on reload because of all the 3rd party ad cookies.

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Adblock Plus {web link} Blocks annoying video ads on YouTube, Facebook ads, banners and much more. Adblock Plus blocks all annoying ads, and supports websites by not blocking unobtrusive ads by default (configurable).


Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe PDF Plug-In For Firefox and Netscape 11.0.9 Adobe PDF Plug-In For Firefox and Netscape 11.0.0

Having more than one version of a program may cause issues.