Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 24.x ESR auto update fails

more options

I have multiple machine running various versions of Firefox ESR 24.x each of which reports "Firefox is up to date" when I run Help->About Firefox to check for updates. I found one open bug implying that 24->32 updates had been stopped to fix a bug but it was unclear if that was still the case. In any case I would expect to see all older version of 24 (24.7.0, etc) upgraded to the latest version of 24.8.1 (?) even if 24->32 wsan't currently enable. I verified that the update server url listed was the default.

Should I expect 24.7.0 to update to 24.8.1? Should 24 be updating to 32?

I have multiple machine running various versions of Firefox ESR 24.x each of which reports "Firefox is up to date" when I run Help->About Firefox to check for updates. I found one open bug implying that 24->32 updates had been stopped to fix a bug but it was unclear if that was still the case. In any case I would expect to see all older version of 24 (24.7.0, etc) upgraded to the latest version of 24.8.1 (?) even if 24->32 wsan't currently enable. I verified that the update server url listed was the default. Should I expect 24.7.0 to update to 24.8.1? Should 24 be updating to 32?

All Replies (1)

more options

I can use the browser console to show the url loaded when I check for updates. It is: https://aus3.mozilla.org/update/3/Firefox/24.7.0/20140714155506/WINNT_x86-msvc/en-US/esr/Windows_NT%206.1.1.0%20(x64)/default/default/update.xml?force=1

If I load that url I get an file with <updates> </updates> and no other data.