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"file upload" is blank when attempting to add attachment to email

  • 1 reply
  • 2 have this problem
  • 2 views
  • Last reply by guigs

wolverinewiley
wolverinewiley
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when i try to "browse" files to add attachment to email the "file upload" box is blank and I'm forced to close window and reopen firefox browser

when i try to "browse" files to add attachment to email the "file upload" box is blank and I'm forced to close window and reopen firefox browser

All Replies (1)

guigs
guigs
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Hi wolverinewiley, Thank you for your question, I understand that when you upload an attachment that the pop up is blank.

Please try the following:

  1. Diagnose Firefox issues using Troubleshoot Mode
  2. https://support.mozilla.org/en-US/kb/troubleshoot-issues-with-plugins-fix...
  3. Upgrade your graphics drivers to use hardware acceleration and WebGL

It might be a plugin, an addon or graphics issue. Please post back with your results.