Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

FF 33.0.2 adds ~1 to username thus the downloads don't work.

bennieblanco
bennieblanco
more options

In latest FF version I am not able to download any file getting an error

zip.part could not be saved ... yes I tried all fixes available on the net and none of the work

but if you look closely FF is adding ~1 to the user name when looking for temp dir to save the file http://prntscr.com/5383v5

that user does not exist http://prntscr.com/53840l

In latest FF version I am not able to download any file getting an error zip.part could not be saved ... yes I tried all fixes available on the net and none of the work but if you look closely FF is adding ~1 to the user name when looking for temp dir to save the file http://prntscr.com/5383v5 that user does not exist http://prntscr.com/53840l

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Looks that Firefox used a 8.3 DOS path for the temp folder that couldn't be resolved instead of the normal Windows path.

What is that user name? Does it contain special characters or had it been created under an old Windows version?

bennieblanco
bennieblanco Question owner
more options

it is YJSERV