Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Version 33 fails with some web pages.

  • 2 replies
  • 2 have this problem
  • 28 views
  • Last reply by dllobach

dllobach
dllobach
more options

With version 33 I cannot use some web pages (version 30 still works fine.)

Some examples: Cannot order a pizza from Dominos. Cannot use finance.yahoo.com echarts. Cannot submit art to deviantart.com.

I prefer private mode. It fails. I've tried restarting with add-ons dissabled, still fails. Tried clearing cache, cookies and history to no avail.

Failure is with: 

 Mozilla Firefox for Linux Mint - 1.0
 Mozilla Firefox for Linux Ubuntu -1.0, release 33

Success with Mozilla Firefox for Linux Ubuntu - 1.0, release 30.

With version 33 I cannot use some web pages (version 30 still works fine.) Some examples: Cannot order a pizza from Dominos. Cannot use finance.yahoo.com echarts. Cannot submit art to deviantart.com. I prefer private mode. It fails. I've tried restarting with add-ons dissabled, still fails. Tried clearing cache, cookies and history to no avail. Failure is with: Mozilla Firefox for Linux Mint - 1.0 Mozilla Firefox for Linux Ubuntu -1.0, release 33 Success with Mozilla Firefox for Linux Ubuntu - 1.0, release 30.

Chosen solution

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

There might be extensions and plugins installed by default in a new profile, so check "Firefox/Tools > Add-ons > Extensions & Plugins" in case there are still problems.

Read this answer in context 👍 1

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

There might be extensions and plugins installed by default in a new profile, so check "Firefox/Tools > Add-ons > Extensions & Plugins" in case there are still problems.

dllobach
dllobach Question owner
more options

That seems to have done it. Thanks much.