Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

error message accessing mybroadband .aol

  • 1 reply
  • 27 have this problem
  • 4 views
  • Last reply by guigs

jerryg008
jerryg008
more options

For the last few days I have been unable to access aolbroadband.co uk and keep getting the following error message

Forbidden

You don't have permission to access /_cqr/login on this server. Apache/2.2.22 (Ubuntu) Server at myaccount.aolbroadband.co.uk Port 443

Any ideas on how to fix this. I get the same message whether using Firefox on my Desktop or Google Chrome on a Laptop which makes me think the problem is at the aol end?

For the last few days I have been unable to access aolbroadband.co uk and keep getting the following error message Forbidden You don't have permission to access /_cqr/login on this server. Apache/2.2.22 (Ubuntu) Server at myaccount.aolbroadband.co.uk Port 443 Any ideas on how to fix this. I get the same message whether using Firefox on my Desktop or Google Chrome on a Laptop which makes me think the problem is at the aol end?

All Replies (1)

guigs
guigs
more options

It redirected me to https://my.screenname.aol.com/_cqr/lo.../login.psp?sitedomain=myaccount.aolbroadband.co.uk&authLev=1&lang=en&locale=gb&siteState=OrigUrl%3Dhttps%253A%252F%252Fmyaccount.aolbroadband.co.uk%252Flogin%252Flogin%252Floginaol

It also had this contact information for issues: [Please call 0844 499 5555* if you have any difficulties]