Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by Kemable

Kemable
Kemable
more options

The flash player will run for 15-20 seconds (sometimes more) and then the screen will turn green and when i try to do anything, I get a Warning: Unresponsive plug-in (for shockwave). I say OK and the Adobe Crash screen comes up. I have tried un-installing and re-installing both adobe and shockwave. I've reset firefox and I've run all Window's updates. It still crashes in safe mode. This is the report ID number 5b7a6d4c-b7e9-4871-91a5-6bce02140703

The flash player will run for 15-20 seconds (sometimes more) and then the screen will turn green and when i try to do anything, I get a Warning: Unresponsive plug-in (for shockwave). I say OK and the Adobe Crash screen comes up. I have tried un-installing and re-installing both adobe and shockwave. I've reset firefox and I've run all Window's updates. It still crashes in safe mode. This is the report ID number 5b7a6d4c-b7e9-4871-91a5-6bce02140703

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check for problems with current Shockwave Flash plugin versions and try this:

See also:

Kemable
Kemable Question owner
more options

I tried all of the above and it is still crashing.