Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

says that 10 mb files are 17 thousand gb when downloading

Norset
Norset
more options

when i try to download a file that i know is like 10 mb it tells me that the downloading time is 99 day and 3 hours and the file is 17179869184 gb but the file download quickly anyway

when i try to download a file that i know is like 10 mb it tells me that the downloading time is 99 day and 3 hours and the file is 17179869184 gb but the file download quickly anyway

Chosen solution

Any chance you are using an external download manager thru Firefox?

Read this answer in context 👍 1

All Replies (2)

Tora bisu
Tora bisu
more options

don't worry this is just a glitch.

This should help V 

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu and click History button, and then Clear Recent History... .
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

the-edmeister
the-edmeister
  • Moderator
more options

Chosen Solution

Any chance you are using an external download manager thru Firefox?