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How can I stop the download

  • 2 replies
  • 8 have this problem
  • 4 views
  • Last reply by cor-el

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I was downloading using mozilla downloadhelper and when I save the file, it won't show up and i can't see the progress but it is saved. The problem is, I can't pause or stop it. So i tried to close the mozilla and click the 'cancel download', and the file in my desktop disappeared. But when I open the browser again, it starts to download again and I still cannot see the progress. So how can I stop it?

I was downloading using mozilla downloadhelper and when I save the file, it won't show up and i can't see the progress but it is saved. The problem is, I can't pause or stop it. So i tried to close the mozilla and click the 'cancel download', and the file in my desktop disappeared. But when I open the browser again, it starts to download again and I still cannot see the progress. So how can I stop it?

All Replies (2)

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Type about:addons

  • Open the Preferences in "DownthemAll"
    • Interface > unchecl [ ] Start Minimized
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Do you see this file in the Downloads folder in the Downloads Manager (Library) or on the about:downloads page?