Re-enable add-ons that were disabled when updating Firefox
Revision Information
- Revision id: 10746
- Created:
- Creator: scoobidiver
- Comment: "update the add-on" section updated for fx4, removed specific add-on sections, added article description, summary, and keyword
- Reviewed: Yes
- Reviewed:
- Reviewed by: kmc
- Is approved? Yes
- Is current revision? No
- Ready for localization: Yes
- Readied for localization:
- Readied for localization by: kmc
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Revision Content
After updating Firefox, you may be shown a dialog box with the following message: The following add-ons are not compatible with this version of Firefox and have been disabled. This article explain how to make your add-ons working again.
Table of Contents
Update the add-on
A new version of the add-on may have been released that is compatible with your version of Firefox. To check for updates, do the following:
- At the top of the Firefox window, click on the button ( menu in Windows XP), and then click On the menu bar, click on the menu, and then click At the top of the Firefox window, click on the . The Add-ons Manager tab will open. menu, and then click
- On the "Tools for all add-ons" menu, make sure that the menu is checked.
- At the top of the Firefox window, click on the menu, and select On the menu bar, click on the menu, and select At the top of the Firefox window, click on the . The Add-ons window will open. menu, and select
- Select the or panel depending on the kind of add-on.
- Then click . If Firefox finds an update, you will be prompted to install it and restart Firefox.
Search for updates or fixes from the add-on developer
Some add-on developers have different versions of their add-on for different Firefox versions so automatic updating does not work.
- In the Add-ons Manager tab, click on More on the incompatible extension, and then click on the home page link,close to Homepage. You will be taken to the home page for that add-on.
- Download the latest version of the add-on from the home page for that add-on.
- In the Add-ons window, right-clickhold down the Ctrl key while you click on the incompatible extension, and select . You will be taken to the home page for that add-on.
- Download the latest version of the add-on from the home page for that add-on.
Search for alternatives
Similar behavior or functionality may be provided by another add-on which is compatible with your version of Firefox. The Add-ons site is a good place to start searching for similar or alternative extensions.
Specific add-ons
The following add-ons are known to be incompatible with Firefox 3.5 and later and have more information available. For a more comprehensive list of incompatible extensions, see this list on the Mozilla wiki.