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Rate your Firefox experience, surveys and out of date messages (Heartbeat)

Revision 160252:

Revision 160252 by AliceWyman on

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Revision 160460 by AliceWyman on

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As you use Firefox, you may be selected to rate your experience. Your feedback helps us understand your needs so we can act on them quickly.
You may be selected to rate Firefox or complete a survey. You may also see a notice to update Firefox. Learn more about these messages.

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Mozilla is working hard to improve Firefox and we need your help to make this happen. As you use Firefox, you may be selected to rate your experience. Your feedback gives us a real-time understanding of your needs so we can act on them quickly. We also use Heartbeat to send surveys on Mozilla products, the Internet or current, relevant events to users. You may also see a notification from Heartbeat if you are running a version of Firefox that is very out of date. =Please Rate Firefox prompt= The "Please Rate Firefox" prompt will show up for a small sample of users. If you see this prompt, simply select a star rating and Firefox will report it back to Mozilla. ;[[Image:heartbeat]] After you rate Firefox, a new tab will open with additional resources for common issues and new features so you can get help right away. =Out of date message= <!-- L10N Note: This notification is part of the Heartbeat shield study (https://wiki.mozilla.org/Firefox/Shield/Heartbeat), targeting only limited set of locales (en-US, es, de and few others). --> If you start Firefox and see a notification bar with a Heartbeat [[Image:HeartbeatIcon]] icon, the message ''Your Firefox is critically out of date. An update is required to stay secure'' and an {button Update Now} button (as shown below), this is a legitimate Firefox update prompt. You should click the {button Update Now} button and download and install the most recent version of Firefox immediately.<br> [[Image:Heartbeat-Fx55CriticalUpdatePrompt]]<br> <!--https://support.mozilla.org/en-US/questions/1192712--> <!-- L10N Note end --> =Opting out= These prompts will appear only for a small, random sample of users but you can change your settings, if you prefer never to see them: {for not fx55} #[[Template:aboutconfig]] #Find the preference {pref browser.selfsupport.url} and double-click on it. #Delete the value (leave it blank), and click {button OK}. {/for} {for fx55} #[[Template:aboutconfig]] #Find the preference {pref extensions.shield-recipe-client.enabled}. #Set the value of the preference to "false" by double clicking on it. {/for} =What happens with my feedback?= Your feedback is aggregated and reported back to the teams responsible for developing and improving Firefox. Your feedback will be used to develop new features and fix issues in upcoming releases. =How else can I improve Firefox?= *Report issues through [https://bugzilla.mozilla.org/enter_bug.cgi?product=Firefox Bugzilla]. *Share feedback about Firefox through [https://input.mozilla.org/feedback Input]. Please mention ''heartbeat'' in your comment.
Mozilla is working hard to improve Firefox and we need your help to make this happen. As you use Firefox, you may be selected to rate your experience. Your feedback gives us a real-time understanding of your needs so we can act on them quickly. We also use Heartbeat to send surveys on Mozilla products, the Internet or current events relevant to users. You may also see a notification from Heartbeat if you are running a version of Firefox that is very out of date. =Please Rate Firefox prompt= The "Please Rate Firefox" prompt will show up for a small sample of users. If you see this prompt, simply select a star rating and Firefox will report it back to Mozilla. ;[[Image:heartbeat]] After you rate Firefox, a new tab will open with additional resources for common issues and new features so you can get help right away. =Out of date message= <!-- L10N Note: This notification is part of the Heartbeat shield study (https://wiki.mozilla.org/Firefox/Shield/Heartbeat), recently targeting only limited set of locales (en-US, es, de and few others). "We will be expanding this to hit 100% of EN, every day. We are also expanding to multiple locales, ES-*, PT-*, zh-TW, Pl, IT, FR, DE, ID, RU. These loales will all see this message daily" per Tyler Downer. Ref: https://support.mozilla.org/en-US/forums/contributors/712991?#post-73877 -- L10N Note end --> If you start Firefox and see a notification bar with a Heartbeat [[Image:HeartbeatIcon]] icon, the message ''Your Firefox is critically out of date. An update is required to stay secure'' and an {button Update Now} button, you should click {button Update Now} to download and install the most recent Firefox version.<br> [[Image:Heartbeat-Fx55CriticalUpdatePrompt]]<br> <!--https://support.mozilla.org/en-US/questions/1192712--> This message is shown when an outdated version of Firefox causes a serious security risk. =Opting out= You can change your settings if you prefer never to see these prompts or messages: {for not fx55} #[[Template:aboutconfig]] #Find the preference {pref browser.selfsupport.url} and double-click on it. #Delete the value (leave it blank), and click {button OK}. {/for} {for fx55} #[[Template:aboutconfig]] #Find the preference {pref extensions.shield-recipe-client.enabled}. #Set the value of the preference to "false" by double clicking on it. {/for} =What happens with my feedback?= Your feedback is aggregated and reported back to the teams responsible for developing and improving Firefox. Your feedback will be used to develop new features and fix issues in upcoming releases. =How else can I improve Firefox?= *Report issues through [https://bugzilla.mozilla.org/enter_bug.cgi?product=Firefox Bugzilla]. *Share feedback about Firefox through [https://input.mozilla.org/feedback Input]. Please mention ''heartbeat'' in your comment.

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