Rate your Firefox experience, surveys and out of date messages (Heartbeat)
Revision Information
- Revision id: 160252
- Created:
- Creator: AliceWyman
- Comment: edits to last revision
- Reviewed: Yes
- Reviewed:
- Reviewed by: AliceWyman
- Is approved? Yes
- Is current revision? No
- Ready for localization: Yes
- Readied for localization:
- Readied for localization by: AliceWyman
Revision Source
Revision Content
Mozilla is working hard to improve Firefox and we need your help to make this happen. As you use Firefox, you may be selected to rate your experience. Your feedback gives us a real-time understanding of your needs so we can act on them quickly. We also use Heartbeat to send surveys on Mozilla products, the Internet or current, relevant events to users. You may also see a notification from Heartbeat if you are running a version of Firefox that is very out of date.
Please Rate Firefox prompt
The "Please Rate Firefox" prompt will show up for a small sample of users. If you see this prompt, simply select a star rating and Firefox will report it back to Mozilla.
After you rate Firefox, a new tab will open with additional resources for common issues and new features so you can get help right away.
Out of date message
If you start Firefox and see a notification bar with a Heartbeat icon, the message Your Firefox is critically out of date. An update is required to stay secure and an
Opting out
These prompts will appear only for a small, random sample of users but you can change your settings, if you prefer never to see them:
- Type about:config in the address bar and press EnterReturn.
A warning page may appear. Click to go to the about:config page. - Find the preference browser.selfsupport.url and double-click on it.
- Delete the value (leave it blank), and click .
- Type about:config in the address bar and press EnterReturn.
A warning page may appear. Click to go to the about:config page. - Find the preference extensions.shield-recipe-client.enabled.
- Set the value of the preference to "false" by double clicking on it.
What happens with my feedback?
Your feedback is aggregated and reported back to the teams responsible for developing and improving Firefox. Your feedback will be used to develop new features and fix issues in upcoming releases.