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I can no longer use Firefox to type new emails (or reply) at my register.com business email address....I must use internet explorer...Do you know why?

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I've called Register.com and spoke with a helpline specialist. They tell me it has something to do with Mozilla. Note: I now must use Internet Explorer to type or reply to emails,

I've called Register.com and spoke with a helpline specialist. They tell me it has something to do with Mozilla. Note: I now must use Internet Explorer to type or reply to emails,

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hello pjf2, please go through all the steps listed at Websites look wrong or appear differently than they should and see if this can address the problem.

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Tried this and updating the browser. Neither worked. Any other ideas?