Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

I can't send attachments with Thunderbird?

  • 1 ŋuɖoɖo
  • 2 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ christ1

cko1xxxx
cko1xxxx
more options

I can't send attachments with Thunderbird. I can write a message but when I click on Attach, I get the message "Thunderbird has stopped working. A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." There is only a "CLOSE PROGRAM" button displayed and when I click on it Thunderbird stops running. I'm not sure whether this is a Thunderbird problem or a Windows 7 problem. Any ideas on what is causing this and how to fix it?

I can't send attachments with Thunderbird. I can write a message but when I click on Attach, I get the message "Thunderbird has stopped working. A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." There is only a "CLOSE PROGRAM" button displayed and when I click on it Thunderbird stops running. I'm not sure whether this is a Thunderbird problem or a Windows 7 problem. Any ideas on what is causing this and how to fix it?

All Replies (1)

christ1
christ1
  • Top 10 Contributor
more options

Try to start Thunderbird in safe mode.

https://support.mozilla.org/en-US/kb/safe-mode