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I changed the home page and now every time I use firefox an add "browser settings change" appears and I can't close it.

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A pop up appears an I can't close it. Either selecting to keep my current settings or selecting I approve it.

A pop up appears an I can't close it. Either selecting to keep my current settings or selecting I approve it.

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Please Update to the latest Firefox 19.0.x version.

  • Help > About Firefox

The Firefox Firefox 18.0 version that you currently run is no longer supported with security updates


Which security software (firewall, anti-virus) do you have?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.