Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Keyboard shortcuts don't work in Firefox 9.0.1 on Mac OS 10.7.2

  • 5 ŋuɖoɖowo
  • 3 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ ashlandia

more options

I've just bought a new MacBook Air with Mac OS Lion for the first time. No keyboard shortcuts work in Firefox 9.0.1 with a fresh install. Command-T or W or N or CXZ - none of them do anything. They all flash the appropriate menu bar (so the word File in the menu flashes when I press Cmd-T) but nothing happens.

If I open the menu first and then press the shortcut it works.

I've just bought a new MacBook Air with Mac OS Lion for the first time. No keyboard shortcuts work in Firefox 9.0.1 with a fresh install. Command-T or W or N or CXZ - none of them do anything. They all flash the appropriate menu bar (so the word File in the menu flashes when I press Cmd-T) but nothing happens. If I open the menu first and then press the shortcut it works.

Ŋuɖoɖo si wotia

Sorry, my fault. I use a program called Ukulele to create a custom keymap that matches my physical keyboard. It seems under Lion it causes a few side effects in different programs - it's the most noticeable in Firefox and Thunderbird. I've gone back to the standard input and everything is working.

Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (5)

more options

If anyone is interested in this on the Firefox team - I found I can make shortcuts work by pressing the Fn key at the same time (so Fn-Cmd-T for a new tab). I tried Beta and Aurora and the same thing occurs on both of those. It's a bit annoying but I guess I'll get used to it.

more options

One more thing, pressing a Cmd-X style keyboard shortcut in Thunderbird causes a crash - I can't see a way of sending the crash report to Mozilla but I see this line in the Apple report:

      • Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Failed to get CharCodes from EventRef (-9870)'
more options

Can you switch the functions around so that the software functions are the defaults and no longer need the Fn key? That would be done from Sytem Preferences > Keyboard.

more options

That didn't change it. The option

"Use all F1, F2, etc. keys as standard function keys"

was unticked, I ticked it and it still acts the same with shortcuts not working. Thanks for the help.

more options

Ɖɔɖɔɖo si wotia

Sorry, my fault. I use a program called Ukulele to create a custom keymap that matches my physical keyboard. It seems under Lion it causes a few side effects in different programs - it's the most noticeable in Firefox and Thunderbird. I've gone back to the standard input and everything is working.