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Commonwealth Bank App

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Hello, when opening Bills and Upcoming payments in the Commonwealth bank app, I get a message "Sorry! We're unable to find the page you were looking for due to a technical problem."

This opens fine for Microsoft Edge. Can you help please ?

Cheers, Doug

Hello, when opening Bills and Upcoming payments in the Commonwealth bank app, I get a message "Sorry! We're unable to find the page you were looking for due to a technical problem." This opens fine for Microsoft Edge. Can you help please ? Cheers, Doug

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Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

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Do you use a bookmark or are you starting with the main (home) page of this website?

If you use a bookmark to access a specific page then instead navigate to this page starting with the main page or with the sign in page in case there is a problem with this bookmark.