Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox suddenly keeps on crashing on all websites

  • 4 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 20 views
  • Nuɖoɖo mlɔetɔ cor-el

more options

suddenly all websites instantly crash on the latest version of firefox, including the addons.mozilla.org website

crash id report: https://crash-stats.mozilla.com/report/index/5de05ab1-8001-4ddb-9a5e-001eb0190312

suddenly all websites instantly crash on the latest version of firefox, including the addons.mozilla.org website crash id report: https://crash-stats.mozilla.com/report/index/5de05ab1-8001-4ddb-9a5e-001eb0190312

All Replies (4)

more options

bp-5de05ab1-8001-4ddb-9a5e-001eb0190312 Signature: ots::OTSStream::Write

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ

igd10iumd64.dll = Intel HD Graphics Drivers for Windows 8(R) = Intel Corporation


See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

more options

I already have the latest Intel GPU drivers installed (25.20.100.6577)

more options

I called for more help.

more options

Maybe check for issues with OpenType fonts in case one or more fonts are corrupted.