Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

characters when typing passwords double

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 5 views
  • Nuɖoɖo mlɔetɔ FredMcD

more options

When I log in to any account, whether it is a bank account or Ebay, I type in my username. When I am prompted to type in a password, each letter or character is doubled. i.e, if my password is Deb123, when I type the password it shows up on the screen as: DDeebb112233. I cannot backspace to remove the double characters. I have uninstalled your software and reinstalled it, but this is still happening. I am now unsure when using Firefox and have stopped using it unless I am doing a Google search. Any suggestions?

When I log in to any account, whether it is a bank account or Ebay, I type in my username. When I am prompted to type in a password, each letter or character is doubled. i.e, if my password is Deb123, when I type the password it shows up on the screen as: DDeebb112233. I cannot backspace to remove the double characters. I have uninstalled your software and reinstalled it, but this is still happening. I am now unsure when using Firefox and have stopped using it unless I am doing a Google search. Any suggestions?

All Replies (1)

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?


Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe PDF Plug-In For Firefox and Netscape 11.0.07 Adobe PDF Plug-In For Firefox and Netscape 15.17.20050
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Adobe PDF Plug-In For Firefox and Netscape: Adobe Reader Version Version 2015.017.20050 Note: Other Software is offered in the download.