Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Unknown music plays when I open a specific website

  • 4 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 3 views
  • Nuɖoɖo mlɔetɔ the-edmeister

m6d2000
m6d2000
more options

This only happens when I go to one specific website. It is the University website where I teach so this is not supposed to be happening. None of my students have this problem and I don't get it in other browsers. I have refreshed and uninstalled Firefox but upon re-installation the music starts when I go to that specific page. It starts whether I use the bookmark or get to that page through the Universities' home page. It is some kind of glitchy disco music that has to be muted every time. I have tried Norton and Malwarebytes scans to find if it is a virus or pup.

What can I do to fix this, I have to go to this site daily.

This only happens when I go to one specific website. It is the University website where I teach so this is not supposed to be happening. None of my students have this problem and I don't get it in other browsers. I have refreshed and uninstalled Firefox but upon re-installation the music starts when I go to that specific page. It starts whether I use the bookmark or get to that page through the Universities' home page. It is some kind of glitchy disco music that has to be muted every time. I have tried Norton and Malwarebytes scans to find if it is a virus or pup. What can I do to fix this, I have to go to this site daily.

All Replies (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do you see a speaker icon on the Tab bar that shows that Firefox detects that sound play?

If you use a bookmark or use a link that has specific GET data appended to the link then try to navigate to that page starting with the main page or the sign in page in case this bookmark/link is currently broken.

You can check the Network Monitor (Firefox/Tools > Web Developer) to see if there is a media file listed.

You can check the connection settings.

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

m6d2000
m6d2000 Biabia la
more options

Thanks for the reply. I cleared all the bookmarks and history data but even when going in through the main page or typing in the address it still happens. The speaker does appear in the tab though.

I actually figured out the source of the music. It is a youtube video promotion for the university. The youtube link is on the main page and I don't click the link or hit play but the music starts; the video itself does not play. Others don't have this problem and it doesn't happen with IE or Chrome so it seems Firefox is activating the link - but only the music and not the video.

Thoughts anyone?

Glad to know it isn't a virus but still annoying.

FredMcD
FredMcD
more options

This is not a cure, but should let the web page load without crashing.

Flash block {web link} Never be annoyed by a Flash animation again! Blocks Flash so it won't get in your way, but if you want to see it, just click on it

the-edmeister
the-edmeister
  • Moderator
more options

URL of your university homepage?