Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cannot access internet after ver. 44 download today.

  • 2 ŋuɖoɖowo
  • 2 masɔmasɔ sia le wosi
  • 7 views
  • Nuɖoɖo mlɔetɔ James

more options

I downloaded & installed version 44 of Firefox today. Now I cannot access the internet at all with Firefox. I am forced to send you this plea for help with IE 10.

I have used Firefox for years and never had this problem.

I suggest no one use ver. 44 until it gets fixed.

I downloaded & installed version 44 of Firefox today. Now I cannot access the internet at all with Firefox. I am forced to send you this plea for help with IE 10. I have used Firefox for years and never had this problem. I suggest no one use ver. 44 until it gets fixed.

All Replies (2)

more options

hi, can you please see if uninstalling firefox 44 first and then installing the 64bit version from https://www.mozilla.org/en-US/firefox/all/ does solve this issue for you?

more options

Not a problem with Fx 44.0 specifically based on posts since it's Release on Tuesday.

https://support.mozilla.org/en-US/kb/fix-problems-connecting-websites-after-updating