Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Firefox closes itself and will not reopen. No crash report screen afterwards either.

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 2 views
  • Nuɖoɖo mlɔetɔ FredMcD

Chezidoo
Chezidoo
more options

With no pattern or specific preceding event, Firefox will close. It will not reopen and does not generate the send crash report box. I cannot reopen it unless I reboot my computer and even then sometimes it will not open. If I click on the icon it will spin and act like it's going to open but will not.

With no pattern or specific preceding event, Firefox will close. It will not reopen and does not generate the send crash report box. I cannot reopen it unless I reboot my computer and even then sometimes it will not open. If I click on the icon it will spin and act like it's going to open but will not.

All Replies (1)

FredMcD
FredMcD
more options

What is your computer system and Firefox?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?

Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia