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Firefox crashes
I installed the latest version of trusteer rapport (firefox 39) and when I restarted firefox it crashed. The crash report came up when I launched Firefox again. I tried a clean install of Firefox and rebooted my IMac but even with the clean install the crash dialog box appears every time I launch Firefox. Therefore I cannot run it in Safe mode either,
Crash ID: bp-b82705bf-07c9-43ea-8517-602e32150813
Ŋuɖoɖo si wotia
Thanks philipp, disabled trusteer rapport and firefox works now.
Xle ŋuɖoɖo sia le goya me 👍 0All Replies (2)
hi japlo, thanks for posting with your crash report id. this is a crash that seems to be caused by trusteer rapport. if this is still occurring with the latest version of trusteer rapport then please keep it stopped/uninstalled for the moment, until a new update with a fix is deployed...
https://trusteer.secure.force.com/PKB/articles/en_US/FAQ/Browser-wont-start/p
Ɖɔɖɔɖo si wotia
Thanks philipp, disabled trusteer rapport and firefox works now.