Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am asking this question again. None of the passwords, usernames, or bookmarks have come across in Firefox Sync. What's is going on?

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 1 view
  • Nuɖoɖo mlɔetɔ cor-el

more options

I bought a third MacBook Pro. I installed Firefox on it. I tried to Sync. No passwords, usernames, or bookmarks have come across. The bookmarks are not my current Firefox bookmarks.

This is super frustrating to have to ask so many times for the same problem. Something is not working with Sync. Do I have to give up and learn Safari?

I bought a third MacBook Pro. I installed Firefox on it. I tried to Sync. No passwords, usernames, or bookmarks have come across. The bookmarks are not my current Firefox bookmarks. This is super frustrating to have to ask so many times for the same problem. Something is not working with Sync. Do I have to give up and learn Safari?

All Replies (1)

more options

Could you post a Sync log to see if there is a problem?

You can check the about:sync-log page via the location/address bar to see if there are error logs available. You can upload a recent log to this website if the log is too big to put in a reply.