Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Learn More

iOS app crashing, forcing restart.

  • 2 wótegronje
  • 0 ma toś ten problem
  • 1 naglěd
  • Slědne wótegrono wót patsies_stem_0m

more options

V 109 firefox focus. The app will freeze and the force the iPhone to restart. This started happening a few days ago after I updated to the latest version. IOS 16.2

V 109 firefox focus. The app will freeze and the force the iPhone to restart. This started happening a few days ago after I updated to the latest version. IOS 16.2

Wšykne wótegrona (2)

more options

Hi

I am sorry to hear that Firefox for iOS is crashing. I hope that we can help resolve this for you. Before following the steps below, please make sure that you have updated both your iOS device and Firefox for iOS to the latest versions available.

As a first step, close down many of the tabs that you have open to as few as possible. Does this help reduce the incidence of a crash?

If this does not resolve the issue, open the iOS Settings app, select General then iPhone Storage. Find Firefox and select Offload App. Does this help?

Failing that, we will need to look into this in more detail with some logs from inside your copy of Firefox for iOS. This article will walk you through getting both crash logs and Firefox logs. When you have them, please file them here (a GitHub account is required) so that our developers can look into this further for you.

I hope that this helps.

more options

Thanks Paul. It’s Firefox Focus. I don’t see the logs that start with Client. Is there another name?