Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Learn More

"Unexpected error" when trying to sign in via Windows, Android & ios

  • 5 wótegrona
  • 3 maju toś ten problem
  • 23 naglědow
  • Slědne wótegrono wót McCoy

more options

Things I have done which leads to "Unexpected error": 1. Tried to sign in via Windows 7 (after refresh Firefox & in restart with add-ons disabled), Android 8.0 (newly-bought phone) and ios (sister's old phone) -> "Unexpected error" 2. Received confirmation email for new device (new Android 8.0 phone) -> Verification link -> "Unexpected error" 3. Tried to reset password -> received the reset password email -> "Unexpected error"

about:sync-log showed me no logs at all. So hoping this thing got fixed quick.

Things I have done which leads to "Unexpected error": 1. Tried to sign in via Windows 7 (after refresh Firefox & in restart with add-ons disabled), Android 8.0 (newly-bought phone) and ios (sister's old phone) -> "Unexpected error" 2. Received confirmation email for new device (new Android 8.0 phone) -> Verification link -> "Unexpected error" 3. Tried to reset password -> received the reset password email -> "Unexpected error" about:sync-log showed me no logs at all. So hoping this thing got fixed quick.

Wubrane rozwězanje

Things should be back to normal now   -   would you try again please  ?

Toś to wótegrono w konteksće cytaś 👍 1

Wšykne wótegrona (5)

more options

At the moment there's a Sync "Unexpected error' explosion going on.

'Called for help .......

But we're dealing with different time zones, and it's weekend - it may take a while, so please, hang in there.

more options

Thanks for telling me. I'm glad that I'm not alone in this

more options

Wubrane rozwězanje

Things should be back to normal now   -   would you try again please  ?

more options

Yeah, its gone. Thnx

more options

amy0213 said

Yeah, its gone. Thnx

My pleasure - I'm glad that everything's back to normal  !