![Thunderbird logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2024-02-12-07-36-53-599028_1.png)
The sign in field (loginname and password) will not appear, while in the background I can see the thunderbirdapplication (my e-mail, folders etc).
Application Basics
Name: Thunderbird Version: 52.1.1 User Agent: Mozilla/5.0 (X11; Linux i686; rv:52.0) Gecko/20100101 Thunderbird/52.1.1 Profile Directory: Open Directory
(Local drive) Application Build ID: 20170512195048 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory Profiles: about:profiles
Mail and News Accounts account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account3: INCOMING: account3, , (imap) imap02.hostnet.nl:587, SSL, passwordCleartext OUTGOING: , smtp02.hostnet.nl:587, alwaysSTARTTLS, passwordCleartext, true OUTGOING: , smtp02.hostnet.nl:587, alwaysSTARTTLS, passwordCleartext, false
Crash Reports
Extensions Lightning, 5.4, true, {e2fda1a4-762b-4020-b5ad-a41df1933103} Messaging Menu and Unity Launcher integration, 1.3.1, true, messagingmenu@mozilla.com
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false extensions.lastAppVersion: 52.1.1 font.internaluseonly.changed: true mail.openMessageBehavior.version: 1 mailnews.database.global.datastore.id: cc476251-f244-4771-a172-3b5fa17c7fe mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false… mailnews.database.global.views.global.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false… media.gmp.storage.version.observed: 1 network.cookie.lifetimePolicy: 2 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1496862241 places.history.expiration.transient_current_max_pages: 122334 plugin.importedState: true print.print_bgcolor: false print.print_bgimages: false print.print_duplex: 0 print.print_evenpages: true print.print_in_color: true print.print_margin_bottom: 0.500000012107193 print.print_margin_left: 0.500000012107193 print.print_margin_right: 0.500000012107193 print.print_margin_top: 0.500000012107193 print.print_oddpages: true print.print_orientation: 0 print.print_page_delay: 50 print.print_paper_data: 0 print.print_paper_height: 11,69 print.print_paper_name: iso_a4 print.print_paper_size_type: 1 print.print_paper_size_unit: 0 print.print_paper_width: 8,27 print.print_scaling: 1,00 print.print_shrink_to_fit: true print.print_to_file: false print.print_unwriteable_margin_bottom: 56 print.print_unwriteable_margin_left: 25 print.print_unwriteable_margin_right: 25 print.print_unwriteable_margin_top: 25 privacy.donottrackheader.enabled: true security.disable_button.openCertManager: false
Graphics
GPU #1 Description: nouveau -- Gallium 0.4 on NV98 Vendor ID: nouveau Device ID: Gallium 0.4 on NV98 Driver Version: 3.0 Mesa 10.1.3
Features WebGL Renderer: nouveau -- Gallium 0.4 on NV98 -- 3.0 Mesa 10.1.3
AzureCanvasBackend: skia AzureCanvasAccelerated: 0 AzureFallbackCanvasBackend: none AzureContentBackend: skia CairoUseXRender: 0
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version Version in use
NSPR 4.13.1 4.13.1
NSS 3.28.4 3.28.4
NSS Util 3.28.4 3.28.4
NSS SSL 3.28.4 3.28.4
NSS S/MIME 3.28.4 3.28.4
Wšykne wótegrona (1)
Are you sure you have the correct settings for the incoming server? Instead of port 587 SSL/TLS security, I believe it should be either port 143 STARTTLS or port 993 SSL/TLS.
Port 587 is generally used for the outgoing server, as you already have.