Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Learn More

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

When I try to use Firefox Browser on my Samsung Note 3, the screen comes up white after the orange bar runs across the top. It worked yesterday.

  • 3 wótegrona
  • 5 ma toś ten problem
  • 6 naglědow
  • Slědne wótegrono wót Roland Tanglao

Taunyana
Taunyana
more options

March, 9th, 2015 -- My Samsung Note 3 is on AT&T wireless, but I Have Xfinity wi-fi at home. Firefox browser worked yesterday & last night. Today when I search it comes up with a blank white screen after the orange bar runs across the top & never loads anything (words or pictures). When I open the tabs in the side bar, it shows the pictures for them, but still only loads a white page after clicking actual link. It will not sync the last few saved bookmarks with my computer. I made sure that I have the latest android version installed, but It still does this even after uninstalling & re-installing & restarting the phone. AT&T had an update a couple of days ago & I've already talked with their tech support with no resolution. I don't know if there is conflict with AT&T's update & current Android Firefox browser. Please Fix, thank you.

March, 9th, 2015 -- My Samsung Note 3 is on AT&T wireless, but I Have Xfinity wi-fi at home. Firefox browser worked yesterday & last night. Today when I search it comes up with a blank white screen after the orange bar runs across the top & never loads anything (words or pictures). When I open the tabs in the side bar, it shows the pictures for them, but still only loads a white page after clicking actual link. It will not sync the last few saved bookmarks with my computer. I made sure that I have the latest android version installed, but It still does this even after uninstalling & re-installing & restarting the phone. AT&T had an update a couple of days ago & I've already talked with their tech support with no resolution. I don't know if there is conflict with AT&T's update & current Android Firefox browser. Please Fix, thank you.

Wšykne wótegrona (3)

crislevin
crislevin
more options

does it have the same problem with both wifi and network data connections?

Taunyana
Taunyana Pšašaŕ
more options

Yes, it does the same thing whether on wi-fi or 4G.

Roland Tanglao
Roland Tanglao
  • Moderator
more options

Hi twsanchez

Please post a screenshot. Also please try un-installing all Firefox for Android add-ons in Firefox Menu | Tools | Addons.: https://support.mozilla.org/en-US/kb/uninstall-firefox-android-add-ons

Let us know if that helps ! Thanks!

..Roland