Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

How to unlock my account?

hisham1978t
hisham1978t
more options

Hi,

I am getting this massage The confirmation email we sent to XXXXXXXX@gmail.com was returned and we’ve locked your account to protect your Firefox data.

If this is a valid email address, let us know and we can help unlock your account.

How to unlock my account? Thanks

Hi, I am getting this massage The confirmation email we sent to XXXXXXXX@gmail.com was returned and we’ve locked your account to protect your Firefox data. If this is a valid email address, let us know and we can help unlock your account. How to unlock my account? Thanks

Alle Antworten (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Google is having issues. The Gmail outage may be rejecting messages to your account from the Firefox Account server, or the problem may be very intermittent.

I suggest waiting until we hear more from the Firefox Accounts team on whether they can do something on the back end for all Gmail users affected by lockouts.