Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

When trying to view pictures that I have downladed I get an error message that says the picture can't be opened for my security error code 800A1391

  • 1 Antwort
  • 1 hat dieses Problem
  • 1 Aufruf
  • Letzte Antwort von FredMcD

cs_spivey
cs_spivey
more options

I can't open pictures that I've previously been able to see in my pictures folder. I just get the mozzilla fox and it says it can't be opened

I can't open pictures that I've previously been able to see in my pictures folder. I just get the mozzilla fox and it says it can't be opened

Alle Antworten (1)

FredMcD
FredMcD
more options

When did this issue start? Firefox update? Other programs updating?

Please provide a public link (no password) that we can check out. No Personal Information Please !

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}