Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Newer version of Thunderbird not recognizing older profile (experienced user)

  • 1 Antwort
  • 1 hat dieses Problem
  • 1 Aufruf
  • Letzte Antwort von gbell12

more options

I installed Ubuntu 16.04 LTS on top of 12.04 LTS, which had an up-to-date Thunderbird running on it.

However, when I launch Thunderbird (45.3.0), it presents me with the "Welcome to Thunderbird" dialog and doesn't see any of my accounts (or folders).

I've confirmed that profiles.ini is pointing to the right folder. I've tried creating a new profile and copying the old profile's files and folders over to it. Same result.

No other symptoms. No error on stdout/stderr, no other messages. Just an apparently empty profile (which isn't empty at all on disk).

Do I need to resort to ImportExportTools?

Thanks much for the replies.

I installed Ubuntu 16.04 LTS on top of 12.04 LTS, which had an up-to-date Thunderbird running on it. However, when I launch Thunderbird (45.3.0), it presents me with the "Welcome to Thunderbird" dialog and doesn't see any of my accounts (or folders). I've confirmed that profiles.ini is pointing to the right folder. I've tried creating a new profile and copying the old profile's files and folders over to it. Same result. No other symptoms. No error on stdout/stderr, no other messages. Just an apparently empty profile (which isn't empty at all on disk). Do I need to resort to ImportExportTools? Thanks much for the replies.

Ausgewählte Lösung

SOLVED: prefs.js was corrupted... so it had no knowledge of the accounts, etc.

Diese Antwort im Kontext lesen 👍 0

Alle Antworten (1)

more options

Ausgewählte Lösung

SOLVED: prefs.js was corrupted... so it had no knowledge of the accounts, etc.