Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

I click on the Firefox Link, and it doesn't open. Have to go to Troubleshoot Capatibilty and then it opens.

  • 4 svar
  • 2 har dette problem
  • 4 visninger
  • Seneste svar af supertc88

supertc88
supertc88
more options

It started doing this today after my Norton Security was updated.

My computer was restarted by Norton, and the Mozilla Firefox Windows that I had opened before were restored my Mozilla Firefox.

It started doing this today after my Norton Security was updated. My computer was restarted by Norton, and the Mozilla Firefox Windows that I had opened before were restored my Mozilla Firefox.

Alle svar (4)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
more options

I think its more likely caused by Norton. Let them know this issue

supertc88
supertc88 Spørgsmålsstiller
more options

I tried to create an account as required, BUT it keeps doing weird things and won't accept my User Name, Password, and E-Mail address.

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
more options

You can also try alternate suport method

supertc88
supertc88 Spørgsmålsstiller
more options

I went there, and the guy who picked up directed me to the XFINITY web page which has a Link to download the program that I have that was updated today.

I tried to reconnect with him, but I couldn't make contact.