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Is there a problem with new Firefox and Gmail?

  • 3 svar
  • 1 har dette problem
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I cannot get Gmail to work consistently with new Firefox. sometimes it loads, sometimes it lets me enter my password details and then crashes; sometimes I can view my inboxes up until I select a message and then it crashes... I've submitted several crash reports already but not heard anything back as yet.

I cannot get Gmail to work consistently with new Firefox. sometimes it loads, sometimes it lets me enter my password details and then crashes; sometimes I can view my inboxes up until I select a message and then it crashes... I've submitted several crash reports already but not heard anything back as yet.

Alle svar (3)

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Upgrade your browser to Firefox 9 and check

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Thanks for replying. Only trouble is that the machines I'm having problems with already run the most up to date versions. In fact, by pure fluke, my wife's laptop which has automatic updates switched off is running FF 8.0.1 and this is the only way I can consistently access Gmail without crashing.

It runs XP if this information is useful.

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I occasionally have problems opening gmail. In my case the problem is always solved by clearing the browser cache. You don't have to restart Firefox, just clear the cache and reload the page and see if it worked.