Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

I cannot update Firefox because it says "you do not have permission to odify Firefox". How do I update the Firefox that keepsm crashing?

  • 1 svar
  • 1 har dette problem
  • 39 visninger
  • Seneste svar af cor-el

JamesReber
JamesReber
more options

I cannot update Firefox because it says "you do not have permission to modify Firefox". How do I update the Firefox that keeps crashing? I cannot find any information or answers regarding this issue. You have thousands of Qs & As, but none on this issue, which keeps happening.

I cannot update Firefox because it says "you do not have permission to modify Firefox". How do I update the Firefox that keeps crashing? I cannot find any information or answers regarding this issue. You have thousands of Qs & As, but none on this issue, which keeps happening.

Alle svar (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.