Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't send emails

more options

my emails are coming in but there is an error message when I try to send one

my emails are coming in but there is an error message when I try to send one

Alle svar (3)

more options

Hello there We have read the question We try to help


your outgoing mail cannot be sent if you use the Thunderbird program.

You could check the SMTP settings, these are configurable for you and can be found in your menu of the Thunderbird software.


Greetings Firefox volunteer.

Nyttig?

more options

Hello there

Are your Software components all up to date, have you recently had an update? Try turning off the antivirus programs, including your VPN software, and try sending a test email to someone or yourself. Does it make a difference in this?

Do you have a program in your PC or a program list where the software itself is noted and are you looking for the list where you should and could trust Thunderbird on your program list and that it has been approved and maintained, then get the Thunderbird software? away and put it back manually for the same use so that it is trusted again. This could no longer consider your version as trusted after updates or changes.


Greetings Firefox volunteer

Ændret af Googlethunderbird den

Nyttig?

more options

Hello there

Can you screenshot the error message? And can you send that over to us? We will have a look at this error message.

https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

Greetings Firefox volunteer.

Ændret af Googlethunderbird den

Nyttig?

Stil et spørgsmål

Du skal logge ind på din konto for at svare på et indlæg. Start et nyt spørgsmål, hvis du ikke har en konto endnu.