Norton 360 updated now Thunderbird cant access outlook server
Norton 360 updated last night and now Thunderbird isn't working.
I tried logging in to Thunderbird but it kept saying my certificate was wrong and refusing to check my emails. I tried to click "add exception" but it didn't help.
It also kept saying its own homepage was a security risk and blocking it.
I figured it was Nortons new update, but have no idea how to fix it. I turned off Nortons Email Protection, which didn't help. So I uninstalled Thunderbird and reinstalled it.
But now its saying it cannot login to the outlook server when I try to add an email account. I know the information is correct, all I can guess is that Norton is blocking it somehow?
Any idea on how I can fix this?
Valgt løsning
Norton controls Firewall - please check Is Thunderbird set up as an allowed program ?
I also located this info which should help. https://community.norton.com/en/forums/auto-update-norton-360-v2449067835-now-causes-security-exception-thunderbird
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Correction: It wasn't asking for a certificate, it was asking to "Add Security Exception." When I click "Confirm Security Exception" it just takes me to a page with a bunch of information, but doesn't fix anything. I added an image.
(Note: I was able to login to the Outlook Server by disabling Norton completely when making an email account, but I still can't get past the "Add Security Exception" box so it doesn't work regardless. Id also would like to keep using Norton, just stop it from effecting Thunderbird.)
Valgt løsning
Norton controls Firewall - please check Is Thunderbird set up as an allowed program ?
I also located this info which should help. https://community.norton.com/en/forums/auto-update-norton-360-v2449067835-now-causes-security-exception-thunderbird
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