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Restoring

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I have Backed up my whole system with Windows 11 Backup (because I was having problems with Edge and Windows Explorer) and saved the backup to another HD in the PC. I am having great trouble trying to restore my Address books and Mail in Thunderbird. There are multiple Profiles in my Thunderbird so picking the correct one is just a guess. Is there any chance of getting my Address book (mainly) and my Mail back? Kelvin

I have Backed up my whole system with Windows 11 Backup (because I was having problems with Edge and Windows Explorer) and saved the backup to another HD in the PC. I am having great trouble trying to restore my Address books and Mail in Thunderbird. There are multiple Profiles in my Thunderbird so picking the correct one is just a guess. Is there any chance of getting my Address book (mainly) and my Mail back? Kelvin

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Have you tried using the import on the Tools menu?

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Thanks Matt for responding. It feels like I have tried just about everything without success. Tomorrow, I am going to Clean the SSD, reformat and try a reload/transport of the SSD with the old original Windows that I used 2 years ago. That should have the address book and Contacs that I so urgently need restored. I ealize that there will be a lot of programs and data that are out of date but I'm at the end of my tether now. Thanks, Kel