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email won't print

crackerjackaz
crackerjackaz
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I print several e-mails once a month. I haven't tried to print from Thunderbird since last month when it successfully printed last. I have never encountered this issue in the several years I have owned this computer.

I'm using Thunderbird 114.0b3 on MacOS Monterey 12.6.5 on an M1 Mac Mini.

None of the other programs on my computer are having this issue.

I open up Thunderbird & try to print & nothing happens. The printer window does not appear at all.

I tried saving the email as an eml and as a text file. I works but skews the information.

I receive no error messages of any kind.

Today's date is 5/29/2023

I print several e-mails once a month. I haven't tried to print from Thunderbird since last month when it successfully printed last. I have never encountered this issue in the several years I have owned this computer. I'm using Thunderbird 114.0b3 on MacOS Monterey 12.6.5 on an M1 Mac Mini. None of the other programs on my computer are having this issue. I open up Thunderbird & try to print & nothing happens. The printer window does not appear at all. I tried saving the email as an eml and as a text file. I works but skews the information. I receive no error messages of any kind. Today's date is 5/29/2023

Alle svar (2)

sfhowes
sfhowes
  • Top 25 Contributor
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Some printing issues have been fixed in the latest beta, 114b5.

https://bugzilla.mozilla.org/show_bug.cgi?id=1833764

Benjamin Zelermyer
Benjamin Zelermyer
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I was able to fix this problem by renaming addons.json in Profiles. When I restarted Thunderbird, a new one was created & printing was back to normal.