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I have been charged $59.88 for VPN that I did not approve. I request a refund

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See my subject above. I request a refund of $59.88 for VPN that I did not order.

See my subject above. I request a refund of $59.88 for VPN that I did not order.

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Looks like you purchased a 12 month subscription of Mozilla VPN. https://www.mozilla.org/products/vpn/

If you change your mind on this purchase you can try and get a refund if within 30 days since purchase. https://support.mozilla.org/en-US/kb/mozilla-vpn-faq#w_what-is-your-refund-policy


Note this section you posted this thread in is for Firefox for iOS (for iPhone/iPad) as you should post a new thread in Mozilla VPN section as listed in https://support.mozilla.org/en-US/questions/new using https://support.mozilla.org/en-US/questions/new/firefox-private-network-vpn/form to post thread.

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