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Problem trying to open Thunderbird window id="messengerWindow"

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  • Seneste svar af Wayne Mery

IanH
IanH
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When trying to open windows after a reboot I get the following message

<window id="messengerWindow" ^ This is in a grey window, jpg attached. </p>

Any suggestions appreciated.

When trying to open windows after a reboot I get the following message <window id="messengerWindow" ^ This is in a grey window, jpg attached. Any suggestions appreciated.
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IanH, How have you managed since your last posting?

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sfhowes
sfhowes
  • Top 10 Contributor
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Does the grey window appear in safe mode (hold Shift when launching TB)? Check if the Remove Duplicates add-on is incompatible or needs to be updated.

https://support.mozilla.org/en-US/questions/1312656

IanH
IanH Spørgsmålsstiller
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I have removed Remove Duplicates and all the other extensions which no longer worked. I can open in safe mode but the two options do not solve problem. I have restarted computer but still get the same message but it no longer refers to the Remove Duplicates extension. I presume I now have to set up a new profile. Very appreciative of your efforts. Thanks.

Wayne Mery
Wayne Mery
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IanH, How have you managed since your last posting?