![Thunderbird logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2024-02-12-07-36-53-599028_1.png)
Problem trying to open Thunderbird window id="messengerWindow"
When trying to open windows after a reboot I get the following message
<window id="messengerWindow" ^ This is in a grey window, jpg attached. </p>
Any suggestions appreciated.
Ændret af Wayne Mery den
Valgt løsning
IanH, How have you managed since your last posting?
Læs dette svar i sammenhæng 👍 0Alle svar (3)
Does the grey window appear in safe mode (hold Shift when launching TB)? Check if the Remove Duplicates add-on is incompatible or needs to be updated.
I have removed Remove Duplicates and all the other extensions which no longer worked. I can open in safe mode but the two options do not solve problem. I have restarted computer but still get the same message but it no longer refers to the Remove Duplicates extension. I presume I now have to set up a new profile. Very appreciative of your efforts. Thanks.
Valgt løsning
IanH, How have you managed since your last posting?