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Problems with getting new Gmail messages SOLVED caused by ESET NOD32

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nicenidaho
nicenidaho
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bold textNew update for Thunderbird today. Gmail doesn't synch...just keeps spinning. Yahoo mail is fine. Does anybody know what's up?

'''bold text'''New update for Thunderbird today. Gmail doesn't synch...just keeps spinning. Yahoo mail is fine. Does anybody know what's up?

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Using ESET?

If you are using ESET/NOD32 security/AV then probability is high that ESET is causing your problems. According to ESET forums, you should temporarily disable SSL on ESET until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products.

You might also inform ESET that they have broken your system. The problem is being reported by hundreds of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

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Wayne Mery
Wayne Mery
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Using ESET?

If you are using ESET/NOD32 security/AV then probability is high that ESET is causing your problems. According to ESET forums, you should temporarily disable SSL on ESET until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products.

You might also inform ESET that they have broken your system. The problem is being reported by hundreds of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

nicenidaho
nicenidaho Spørgsmålsstiller
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Thank you for your help! I followed the instructions on the link; disabled then enabled the SSL restarted the computer and now I'm getting Gmail again!