Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird email

  • 3 svar
  • 1 har dette problem
  • 1 visning
  • Seneste svar af cplotkin

more options

Get password error message when attempting to retrieve messages. I did not make any system changes prior to this. I went to help section and changed security.tls.version.min to 1 as recommended. This did not do any good as I still cannot download messages. I verified my password in Thunderbird and in my ATT Yahoo mail account. I can get into my Yahoo mail account with this password without a problem.

Get password error message when attempting to retrieve messages. I did not make any system changes prior to this. I went to help section and changed security.tls.version.min to 1 as recommended. This did not do any good as I still cannot download messages. I verified my password in Thunderbird and in my ATT Yahoo mail account. I can get into my Yahoo mail account with this password without a problem.

Valgt løsning

Which servers are you using, e.g. imap.att.mail.net or inbound.att.net? What is the authentication method, OAuth2 or normal password. Most AT&T users have to generate a secure mail key and use it in place of the account password.

https://support.mozilla.org/en-US/questions/1313640

Læs dette svar i sammenhæng 👍 0

Alle svar (3)

more options

Valgt løsning

Which servers are you using, e.g. imap.att.mail.net or inbound.att.net? What is the authentication method, OAuth2 or normal password. Most AT&T users have to generate a secure mail key and use it in place of the account password.

https://support.mozilla.org/en-US/questions/1313640

more options

Thanks a million! I found on ATT website in the troubleshooting section that walked me through this same solution step by step which is good for someone like me that does not know a byte from a bite.

more options

a key was the key! Att gave it to me and it worked perfectly!