![Firefox logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-04-14-08-36-13-8dda6f.png)
ONCE I UPDATED FIREFOX I CANNOT PLAY PROGRAMS ON DRAMAFEVER WEBSITE
website dramafever.com streams Korean programs. I have always been able to view programs on this site until the recent Firefox upgrade. Now when I sign in to the site everything looks normal but the programs will not play. I only get a black screen where the video should be streaming. I can view the dramas just fine on Safari so I am certain it has something to do with the new version of Firefox. If I can't fix it I will abandon Firefox as my primary browser.
Alle svar (3)
Hi, do what you have to do.
SAFE MODE
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
In Firefox Safe mode these changes are effective:
- all extensions are disabled (about:addons)
- default theme is used (no persona)
- userChrome.css and userContent.css are ignored (chrome folder)
- default toolbar layout is used (file: localstore-safe.rdf)
- Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
- hardware acceleration is disabled (Options > Advanced > General)
- plugins are not affected
- preferences are not affected
TEST
REFRESH INSTRUCTIONS
Please Refresh but do this 1st: Delete your Cookies and Cache and TEST.
- https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer
- https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
then
TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...:
If is your Profile :
- https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
- http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
Note: Any customization will revert back to default, you will also need to reinstall Extensions.
Please let us know if this solved your issue or if need further assistance.
Everything works fine in Safe Mode. I could not follow the rest of the instructions. Tried but I have no category on my Library Window that says import and backup so I'm stuck there. Can I just continue to use Firefox in Safe mode? I don't see any difference other than the videos now work. Thanks for your help
I would suppose you could. It would be best to try to do the Refresh but rescue your Profile first.
Enjoy your movies/programs.