Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Cannot add hotmail account

  • 2 svar
  • 4 har dette problem
  • 1 visning
  • Seneste svar af Antonis01

Antonis01
Antonis01
more options

Followed the instructions given in article: http://mzl.la/1BsOu32 OS Windows7 Thunderbird 52.4.0 (32-bit) Hotmail settings: pop-mail.outlook.com, port 995, security SSl/TLS, normal password smtp-mail.outlook.com , port 587, security STARTTLS , normal password

The message received is: Sending of password for user xxxx@hotmail.com did not succeed. Mail server pop-mail.outlook.com responded: Logon failure: unknown user name or bad password. Both user & password are correct. My hotmail account has 2 steps verification. Note: 1) For gmail account the 2 step verification was activated (authentication method: OAuth2) and the account was created and is working. 2) trying authentication method: OAuth2 for hotmail returns error

Followed the instructions given in article: http://mzl.la/1BsOu32 OS Windows7 Thunderbird 52.4.0 (32-bit) Hotmail settings: pop-mail.outlook.com, port 995, security SSl/TLS, normal password smtp-mail.outlook.com , port 587, security STARTTLS , normal password The message received is: Sending of password for user xxxx@hotmail.com did not succeed. Mail server pop-mail.outlook.com responded: Logon failure: unknown user name or bad password. Both user & password are correct. My hotmail account has 2 steps verification. Note: 1) For gmail account the 2 step verification was activated (authentication method: OAuth2) and the account was created and is working. 2) trying authentication method: OAuth2 for hotmail returns error

Valgt løsning

Did you create an app password? Use that, for 'normal password' authentication; TB doesn't support OAuth for hotmail.

http://kb.mozillazine.org/Hotmail

Læs dette svar i sammenhæng 👍 3

Alle svar (2)

sfhowes
sfhowes
  • Top 25 Contributor
more options

Valgt løsning

Did you create an app password? Use that, for 'normal password' authentication; TB doesn't support OAuth for hotmail.

http://kb.mozillazine.org/Hotmail

Antonis01
Antonis01 Spørgsmålsstiller
more options

Thanks app password is the solution.