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My email settings were changed from imap to smtp and i am not able to view my old mails.

  • 2 svar
  • 1 har dette problem
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  • Seneste svar af harisht3

harisht3
harisht3
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Hello Everyone,

Yesterday i was told to change my settings from imap to smtp. Upon doing it, i immediately started to receive new emails but old ones do not show in the Inbox. The default path of "Thunderbird" folder is in D: drive wherein all emails were downloaded. Please help as the emails are very important. Thank you.

Hello Everyone, Yesterday i was told to change my settings from imap to smtp. Upon doing it, i immediately started to receive new emails but old ones do not show in the Inbox. The default path of "Thunderbird" folder is in D: drive wherein all emails were downloaded. Please help as the emails are very important. Thank you.

Alle svar (2)

Zenos
Zenos
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Who told you to do that? IMAP is for incoming messages, SMTP is used for outgoing messages. These two are not interchangeable, so it's important to use each in the right place and context.

Please go to Help|Troubleshooting, clear "Include account names", click "Copy text to clipboard" and paste into your reply here, so we can check what you're actually using. Thank you.

harisht3
harisht3 Spørgsmålsstiller
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Hello Zenos, Please find below the details you asked for: I would also like to mention that the service provider was changed and he had advised to change to below mentioned settings.

Name Thunderbird Version 31.7.0 User Agent Mozilla/5.0 (Windows NT 5.1; rv:31.0) Gecko/20100101 Thunderbird/31.7.0 Profile Folder Show Folder (Local drive) Application Build ID 20150507114201 Enabled Plugins about:plugins

Build Configuration about:buildconfig

Memory Use about:memory

Mail and News Accounts ID Incoming server Outgoing servers Name Connection security Authentication method Name Connection security Authentication method Default? account1 (imap) imap.ubadvertising.com:143 plain passwordCleartext smtp.ubadvertising.com:587 alwaysSTARTTLS passwordCleartext true account2 (none) Local Folders plain passwordCleartext account3 (imap) imap.ubadvertising.com:143 plain passwordCleartext smtp.ubadvertising.com:587 alwaysSTARTTLS passwordCleartext true Crash Reports Report ID Submitted Extensions Name Version Enabled ID

Hope the above information helps...