Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

31.3.0 Thunderbird freezing

  • 4 svar
  • 1 har dette problem
  • 5 visninger
  • Seneste svar af stevedeans

stevedeans
stevedeans
more options

2 brand new laptops with fresh install of Thunderbird AND an updated desktop with Thunderbird all have the same issue. When clicking onto a new email or deleting one,a 2-3 second freeze sometimes going as far as a stop responding message.

All 3 have windows 7 64 bit.

2 brand new laptops with fresh install of Thunderbird AND an updated desktop with Thunderbird all have the same issue. When clicking onto a new email or deleting one,a 2-3 second freeze sometimes going as far as a stop responding message. All 3 have windows 7 64 bit.

Alle svar (4)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

new laptops... with a new anti virus... my guess McAfee.

Might not be, but it is the usual suspect see https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues

stevedeans
stevedeans Spørgsmålsstiller
more options

I also uninstalled McAfee on both laptops.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

did that fix the issue?

stevedeans
stevedeans Spørgsmålsstiller
more options

No. Removing it did not help at all