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When sending e-mail, a message says that the sent folder is full,-- even though it is not-- however the mail still gets sent. No problem sending mail to myself

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  • Seneste svar af superdad

superdad
superdad
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I am running Thunderbird version 33.1 Recently, when sending e-mail, I get an error message indicating that the sent folder is full and that I should empty or compress it to fix the problem-- so I emptied it-- problem remains. Also, there is no record of sending the e-mail in the sent folder, even though the mail has been sent. No such problems occur when I send mail to myself.

Any suggestions ???

I am running Thunderbird version 33.1 Recently, when sending e-mail, I get an error message indicating that the sent folder is full and that I should empty or compress it to fix the problem-- so I emptied it-- problem remains. Also, there is no record of sending the e-mail in the sent folder, even though the mail has been sent. No such problems occur when I send mail to myself. Any suggestions ???

Valgt løsning

No. Compact your folders.

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user01229325
user01229325
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If you deleted some of the messages you have done one half of the process. Deleting a message just marks it for deletion and hides it from view. You have to COMPACT the folder to actually delete the messages and free up the space.

I agree that Thunderbird did a poor job naming this process because it is the subject of much misunderstanding.

Read about compacting here. http://kb.mozillazine.org/Thunderbird_:_Tips_:_Compacting_Folders

I suggest that you also read this article about maintaining your email system to help prevent problems. http://kb.mozillazine.org/Keep_it_working_-_Thunderbird

superdad
superdad Spørgsmålsstiller
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Ok, I should have stated that I actually created a new folder and moved my messages in my sent folder to the new folder that I created; therefore, I thought that was the same as emptying the sent folder. Will that accomplish the same as if I had deleted the messages??

user01229325
user01229325
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Valgt løsning

No. Compact your folders.

superdad
superdad Spørgsmålsstiller
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Thank you very much, have a great day!