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Android does not sync. Says "Your data will begin syncing momentarily" but no progress.

elbereth
elbereth
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Hello,

I'd like to set up sync between my Windows laptop and Android tablet. I logged in with my sync account on both devices and now my tablet's saying "Your data will begin syncing momentarily". However, there's been no progress. I've looked at this thread (https://support.mozilla.org/en-US/questions/1000129?esab=a&as=aaq) which deals with a similar problem but it doesn't provide much of a solution.

I'm using an updated version of Firefox on both devices.

Any help would be most appreciated,

Elbereth

Hello, I'd like to set up sync between my Windows laptop and Android tablet. I logged in with my sync account on both devices and now my tablet's saying "Your data will begin syncing momentarily". However, there's been no progress. I've looked at this thread (https://support.mozilla.org/en-US/questions/1000129?esab=a&as=aaq) which deals with a similar problem but it doesn't provide much of a solution. I'm using an updated version of Firefox on both devices. Any help would be most appreciated, Elbereth

Alle svar (5)

iamjayakumars
iamjayakumars
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Are you using older SYNC or New SYNC?

Try the New SYNC

  • Type about:accounts in your URL and Register your SYNC and Validate the email(You can use your OLD SYNC email ID also)
  • Now SYNC your Data with New SYNC

Now goto Firefox in Android

  • Menu > Settings > SYNC
    • Click Get Started > Scroll Down to SIGN In and SYNC your DATA.

________________________________________________________________________________

If your in NEW SYNC, if its not working Remove the SYNC account, close the firefox from background too, restart the Mobile and add the SYNC account one more time.

elbereth
elbereth Spørgsmålsstiller
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Thanks for your reply. When I go to about:accounts, I get a "Welcome to Sync" message and a "Manage" button, which opens up the Options>Sync window. I assume if I validated my account yesterday, I'd be on the New Sync, right?

If that's the case, then I need to remove the Sync account as you said. But what do you mean by remove? Disconnect in Options>Sync?

Thanks again.

iamjayakumars
iamjayakumars
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Ya, Then your in New SYNC account only.

Ya i mean DISCONNECT and RECONNECT your SYNC

elbereth
elbereth Spørgsmålsstiller
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Thank you! That worked.

iamjayakumars
iamjayakumars
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Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.