Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

Cannot access my e-mail in Verizon...I can get to my home page but when I try to get to my e-mail page it just has the banner...it will however work in IE...just started this the other day..all plugins are updated

  • 1 odpověď
  • 18 má tento problém
  • 1 zobrazení
  • Poslední odpověď od musicbuff57

musicbuff57
musicbuff57
more options

I have been trying to get into my Verizon e-mail..can access all the other departments but not e-mail. When I go to my homepage and click on the "unread messages" it goes to the red banner up top and has "conversations,contacts,calendar,and settings" but it doesn't load the e-mails. I checked my plugins and they are updated. I figured that since I can get into it on IE and not on Firefox that it is a Firefox problem...I have windows 7, and have the latest Firefox version..full version...not Beta. My default is Firefox. I have not encountered this problem before...sometimes it goes out but I think it is Verizon updating their site, this is the longest time.

I have been trying to get into my Verizon e-mail..can access all the other departments but not e-mail. When I go to my homepage and click on the "unread messages" it goes to the red banner up top and has "conversations,contacts,calendar,and settings" but it doesn't load the e-mails. I checked my plugins and they are updated. I figured that since I can get into it on IE and not on Firefox that it is a Firefox problem...I have windows 7, and have the latest Firefox version..full version...not Beta. My default is Firefox. I have not encountered this problem before...sometimes it goes out but I think it is Verizon updating their site, this is the longest time.

Všechny odpovědi (1)

musicbuff57
musicbuff57 Autor dotazu
more options

Problem solved...Turns out it was an extension that was causing the problem. "Ghostery" was the problem but I found out after I had taken out Firefox and reinstalled it. Disabled Ghostery and I can now access my Verizon e-mail. Come to think of it I think there was an update on that program just before it started acting up, cuz it was working ok until about four days ago.