Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Learn More

Recently Outlook mail is not usable after 10 minutes

  • 4 odpovědi
  • 0 má tento problém
  • 1 zobrazení
  • Poslední odpověď od Naipaul

more options

The issues I am facing with outlook mail seems to have occurred within the last 3 months. I have used outlook in Chrome and there is no issue. I have gone to the Microsoft site and there are several complaints that Outlook is not usable with Firefox. On my company machine, I limit my personal email to Firefox.

Other web pages seem to be fine, just outlook mail. I use Firefox for most of my testing & personal and Chrome for corporate browsing.

The issues start occurring after about 5 min, within the last month. I am a MacOS user and I have v.104. The issues face range from not limited emails listed, missing icons, javaScript drop-downs not working, not being able to delete emails, not being able to restore emails.

When I refresh the page, more recently Outlook crashes. My cache for Outlook is around 13-14Mb. When I clear the cache, things are fine for about 5-10 min. When the page refresh fails, I get the following consistent error message:- UTC Date: 2022-08-30T18:49:33.551Z Client Id: 1069883F64C04966AFA704CEF4EF3E78 Session Id: a338a732-ad52-4dee-a388-43aac7dac2b8 Client Version: 20220819006.08 BootResult: cdnError Failed resource: https://res-geo.cdn.office.net/owamail/20220819006.08/scripts/../resources/locale/en-gb/owa.MailListItemThreeColumnView.json err: Error: Failed to load localized strings esrc: InitLoc et: ClientError estack: c@https://outlook.live.com/mail/0/?bO=2&sessionId=a338a732-ad52-xxxx-a388-43aac7dac2b8:341:116883 a/a<@https://outlook.live.com/mail/0/?bO=2&sessionId=a338a732-ad52-xxx-a388-43aac7dac2b8:341:116563

The issues I am facing with outlook mail seems to have occurred within the last 3 months. I have used outlook in Chrome and there is no issue. I have gone to the Microsoft site and there are several complaints that Outlook is not usable with Firefox. On my company machine, I limit my personal email to Firefox. Other web pages seem to be fine, just outlook mail. I use Firefox for most of my testing & personal and Chrome for corporate browsing. The issues start occurring after about 5 min, within the last month. I am a MacOS user and I have v.104. The issues face range from not limited emails listed, missing icons, javaScript drop-downs not working, not being able to delete emails, not being able to restore emails. When I refresh the page, more recently Outlook crashes. My cache for Outlook is around 13-14Mb. When I clear the cache, things are fine for about 5-10 min. When the page refresh fails, I get the following consistent error message:- UTC Date: 2022-08-30T18:49:33.551Z Client Id: 1069883F64C04966AFA704CEF4EF3E78 Session Id: a338a732-ad52-4dee-a388-43aac7dac2b8 Client Version: 20220819006.08 BootResult: cdnError Failed resource: https://res-geo.cdn.office.net/owamail/20220819006.08/scripts/../resources/locale/en-gb/owa.MailListItemThreeColumnView.json err: Error: Failed to load localized strings esrc: InitLoc et: ClientError estack: c@https://outlook.live.com/mail/0/?bO=2&sessionId=a338a732-ad52-xxxx-a388-43aac7dac2b8:341:116883 a/a<@https://outlook.live.com/mail/0/?bO=2&sessionId=a338a732-ad52-xxx-a388-43aac7dac2b8:341:116563

Zvolené řešení

I tried restarting Firefox in Safe Mode and I can access all features of Outlook correctly. = I see multiple Ads now, but disabling the ADP did not give me this level of capability within Outlook.

I will have to save all my extensions and refresh Firefox, then install only the extensions that I want at this time.

Thanks very much jonzn

Přečíst dotaz v kontextu 👍 0

Všechny odpovědi (4)

more options

I have just updated firefox to v104.1 and my experience with Outlook is the worst that it has ever been. Outlook would not load, I cleared the cache and logged in. I tried to delete 1 message and outlook got stuck, no further interaction. Total time: 1 min of use.

Outlook is un-usable on FF104.1 Number of cookies: 111 Size of Cache: 27Mb

more options

I disabled Ad Blocker Plus (ABP) and restarted Outlook. I am seeing a difference in the behavious within Outlook for the first 5 min. I can delete messages, and Outlook still works - something that was not happening after the upgrade.

I initially whitelisted live.com, with some issues. I then disabled the ABP plugin and retested Outlook. I am still monitoring the situation, but things are not good.

more options

Have you tried Outlook with Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

I've been using Hotmail / Outlook with now issues in the current version of Firefox.

more options

Zvolené řešení

I tried restarting Firefox in Safe Mode and I can access all features of Outlook correctly. = I see multiple Ads now, but disabling the ADP did not give me this level of capability within Outlook.

I will have to save all my extensions and refresh Firefox, then install only the extensions that I want at this time.

Thanks very much jonzn